Last Updated: 13 June 2026

Heritage Farms Tasmania (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, purchase products, subscribe to our communications, participate in courses or events, or otherwise engage with Heritage Farms Tasmania.

By using our website, products, services, and programs, you agree to the practices described in this Privacy Policy.

Who We Are

Heritage Farms Tasmania is a regenerative farming, food education, and agricultural enterprise dedicated to reconnecting people with food, farming, and the land.

For privacy-related enquiries, please contact:

Email: bec@heritagefarmstas.com.au

Website: www.heritagefarmstas.com.au

Information We Collect

Depending on how you interact with us, we may collect the following information.

Personal Information

Name
Email address
Phone number
Postal address
Delivery address
Billing information
Business information
Account login details
Course enrolment information
Event registration information

Ecommerce Information

When you purchase products from us, we may collect:

Order details
Purchase history
Shipping information
Product preferences
Customer service communications

Payment information is processed securely through third-party payment providers. We do not store full credit card details on our systems.

When you subscribe to our newsletter or mailing list, we may collect:

Name
Email address
Subscription preferences
Engagement information such as email opens and link clicks

Course, Academy & Educational Content Information

If you participate in our online academy, courses, workshops, webinars, or educational programs, we may collect:

Enrolment information
Learning progress
Course completion records
Certificates or achievements
User-generated content submitted through courses

Community & Membership Information

If we offer community features, memberships, discussion forums, volunteer programs, or partner networks, we may collect:

Profile information
Community participation data
Volunteer applications
Membership information
Forum contributions and communications

Website Usage Information

We may automatically collect information including:

IP address
Browser type
Device information
Pages visited
Time spent on pages
Referral sources
Website interaction data

This information helps us improve our website and user experience.

How We Use Your Information

We may use your information to:

Process orders and deliver products
Manage subscriptions and memberships
Provide educational content and courses
Deliver newsletters and updates
Respond to enquiries and support requests
Register participants for events and workshops
Improve our products, services, and website
Communicate important updates
Conduct research and analysis
Meet legal and regulatory obligations

Marketing Communications

If you subscribe to our mailing list, we may send:

Farm updates
Educational content
Recipes
Event announcements
Product releases
Community news
Promotional offers

You may unsubscribe at any time using the unsubscribe link included in our emails.

Cookies & Analytics

Our website may use cookies and similar technologies to:

Improve website functionality
Analyse website traffic
Personalise user experiences
Remember user preferences
Support ecommerce functionality

We may use analytics tools such as Google Analytics and other website performance services.

You can manage cookie preferences through your browser settings.

Third-Party Services

We may use trusted third-party providers to operate parts of our business, including:

Ecommerce platforms
Payment processors
Email marketing platforms
Learning management systems
Membership systems
Analytics providers
Event booking systems
Customer relationship management systems

These providers may access personal information only as required to perform their services on our behalf.

We do not sell personal information.

We may share information where necessary with:

Delivery and logistics providers
Payment processors
Professional advisers
Technology providers
Regulatory authorities where required by law

Information will only be shared where necessary for legitimate business purposes or legal compliance.

User Generated Content

If you participate in community discussions, forums, comments, testimonials, reviews, or similar public areas of the website, information you submit may be publicly visible.

Please exercise care when sharing personal information in public areas.

Data Storage & Security

We take reasonable steps to protect personal information from:

Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction

While we implement appropriate safeguards, no internet transmission or electronic storage system can be guaranteed completely secure.

Access & Correction

You may request access to personal information we hold about you.

You may also request correction of inaccurate or outdated information.

Requests can be made by contacting us using the details provided in this policy.

Data Retention

We retain personal information only for as long as necessary to:

Provide services
Fulfil legal obligations
Resolve disputes
Maintain business records
Support educational and membership services

When information is no longer required, it will be securely deleted or anonymised.

Children’s Privacy

Our website, educational content, and services may occasionally be accessed by children under parental supervision.

Where required, parental or guardian consent may be requested for participation in certain activities or programs.

International Visitors

If you access our website from outside Australia, you acknowledge that information may be processed and stored in Australia or in jurisdictions where our service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website, and the updated date will be revised accordingly.

Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us.

Heritage Farms Tasmania